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Benefits Coordination

Before you receive your first medication delivery, your Benefits Coordinator has already verified your insurance benefits and obtained any necessary authorization and/or pre-certification as it relates to your medication needs. The Benefits Coordinator will verify your benefits and insurance eligibility, including your anticipated out-of-pocket responsibility and will confirm benefits already applied towards your lifetime maximum.

Other highlights of our Benefits Coordination services include:

  • We work with all insurance companies, managed-care organizations, Medicare and Medicaid to authorize services.
  • All orders are pre-authorized before being filled.
  • Assistance with pre-approval for ancillary services such as nursing visits and physical therapy.
  • Coordination of all ancillary services and equipment with medical team at you physician's office.
  • Personalized analysis of co-payments and deductibles.
  • Lifetime caps monitoring.
  • Insurance benefits tracking.
  • Toll-free number direct to the Benefits Coordinator.
  • Billing records availability upon request.


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